We want you to feel confident when you use Buddynoww. This Refund Policy explains how refunds work for payments made to Buddynow LLC for our services.
Deposits & service fees
If you paid a deposit or service fee and we are unable to schedule your service, that amount is fully refundable. If you cancel before our technician is dispatched, you are also eligible for a full refund of any such fee.
Cancellations
- Cancel before our technician is dispatched: full refund of any deposit or fee.
- Cancel after a technician has been dispatched or work has begun: fees may be partially refundable depending on the stage of service.
Completed work
If you’re not fully satisfied with work our team has completed, contact us and we’ll make it right — whether that means correcting the work or arranging a fair refund.
Not satisfied?
If something isn’t right, let us know as soon as possible. We take feedback seriously and will work with you and the technician to make it right.
How to request a refund
To request a refund, contact us by phone or email with your name, service address, and a brief description of the issue. Approved refunds are typically processed within 5–10 business days to your original payment method.
Changes to this policy
We may update this Refund Policy from time to time. Changes take effect when posted on this page.
Contact us
Need help with a refund? Email hello@buddynoww.com, call us, or write to us at 5007 Toftrees Dr, Arlington, TX 76016.